Terms & Conditions

TERMS & CONDITIONS : CONDITIONS OF USE & SALE

Welcome to IslamicGoodsDirect.co.uk. IslamicGoodsDirect.co.uk and its affiliates provide access to the IslamicGoodsDirect.co.uk website (the “website”) and sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the IslamicGoodsDirect.co.uk website. By using the IslamicGoodsDirect.co.uk website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future IslamicGoodsDirect.co.uk service (eg: Wishlist etc), you will also be subject to the guidelines and conditions applicable to that service.

A: Conditions Relating to Your Use of IslamicGoodsDirect.co.uk
 1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the My Account area of the website.

IslamicGoodsDirect.co.uk reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy

Please review our Privacy Notice, which also governs your visit to IslamicGoodsDirect.co.uk, to understand our practices.

3. Access to IslamicGoodsDirect.co.uk

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. Licence for website access

IslamicGoodsDirect.co.uk grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of IslamicGoodsDirect.co.uk. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of IslamicGoodsDirect.co.uk and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilising IslamicGoodsDirect.co.uk’s or its affiliates’ names or trademarks without the express written consent of IslamicGoodsDirect.co.uk. Any unauthorised use terminates the permission or license granted by IslamicGoodsDirect.co.uk.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of IslamicGoodsDirect.co.uk as long as the link does not portray IslamicGoodsDirect.co.uk, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any IslamicGoodsDirect.co.uk logo or other proprietary graphic or trademark as part of the link without our express written consent.

5. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not IslamicGoodsDirect.co.uk, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”
  • to cause annoyance, inconvenience or needless anxiety

6. Reviews, comments, communications and other content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. IslamicGoodsDirect.co.uk reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you grant IslamicGoodsDirect.co.uk and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant IslamicGoodsDirect.co.uk and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to IslamicGoodsDirect.co.uk, including the execution of deeds and documents, at the request of IslamicGoodsDirect.co.uk.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to IslamicGoodsDirect.co.uk: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable IslamicGoodsDirect.co.uk policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify IslamicGoodsDirect.co.uk and its affiliates for all claims brought by a third party against IslamicGoodsDirect.co.uk or its affiliates arising out of or in connection with a breach of any of these warranties.

7. Defamation claims

Because IslamicGoodsDirect.co.uk lists thousands of products for sale on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, IslamicGoodsDirect.co.uk operates on a “notice and takedown” basis. If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately by following our Notice and Procedure for Notifying of Defamatory Content. Once this procedure has been followed, IslamicGoodsDirect.co.uk will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.

8. Copyright and database rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of IslamicGoodsDirect.co.uk, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of IslamicGoodsDirect.co.uk and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of IslamicGoodsDirect.co.uk, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without IslamicGoodsDirect.co.uk’s express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without IslamicGoodsDirect.co.uk’s express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without IslamicGoodsDirect.co.uk’s express written consent.

9. Copyright claims

IslamicGoodsDirect.co.uk and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.

10. Trademarks

ISLAMICGOODSDIRECT.CO.UK, ISLAMICGOODSDIRECT, THE ISLAMICGOODSDIRECT LOGO, ISLAMICGOODSDIRECT.COM, and other marks indicated on our website are trademarks or registered trademarks of IslamicGoodsDirect.co.uk or its subsidiaries (collectively “IslamicGoodsDirect“), in the European Union and/or other jurisdictions. IslamicGoodsDirect.co.uk’s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of IslamicGoodsDirect. IslamicGoodsDirect’s trademarks and trade dress may not be used in connection with any product or service that is not IslamicGoodsDirect’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits IslamicGoodsDirect. All other trademarks not owned by IslamicGoodsDirect that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by IslamicGoodsDirect.

11. Patents

One or more patents apply to the website and to the features and services accessible via the website, including without limitation: US Patent Nos.

1111111111 11111, 111, 111 (sample numbers)

and all corresponding foreign counterparts.

B: Conditions Relating to the Sale of Products to You

This section deals with conditions relating to the sale of products by IslamicGoodsDirect.co.uk to you. For conditions relating to the sale by third parties to you on IslamicGoodsDirect.co.uk, see the Participation Agreement .

12. Our contract

When you place an order to purchase a product from IslamicGoodsDirect.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we’ve dispatched that product to you (the “Dispatch Confirmation E-mail”). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

13. Returns

Please review our Returns Policy which applies to products purchased from us. In addition to your 30-day returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days. Details of this statutory right and an explanation of how to exercise it are provided in the order confirmation e-mail and in the Returns Policy.

14. Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

Despite our best efforts, a small number of the thousands of products in our catalogue are mispriced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product’s correct price is lower than our stated price, we charge the lower amount and send you the product. If a product’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

For more details, please review our Pricing and Availability policy and our Availability Guide, both of which apply to products ordered from us.

15. Customs

When ordering goods from IslamicGoodsDirect.co.uk for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from IslamicGoodsDirect.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. For more information see Customs Information.

16. Health & Safety

By purchasing any product from us, you acknowledge that you have read and understood our Health & Safety Guidelines.

C: Conditions Relating to Both Your Use of IslamicGoodsDirect.co.uk and Sales to You
 17. Children

IslamicGoodsDirect.co.uk does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use IslamicGoodsDirect.co.uk only with the involvement of a parent or guardian.

18. Other businesses

Parties other than IslamicGoodsDirect.co.uk and its subsidiaries operate stores, provide services, or sell product lines on this website. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. IslamicGoodsDirect.co.uk does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and other conditions of use.

19. Electronic communications

When you visit IslamicGoodsDirect.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

20. Losses

IslamicGoodsDirect.co.uk will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. IslamicGoodsDirect.co.uk does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty.

21. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

22. Events beyond our resonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

23. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

24. Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

25. Our Details

Our Trading name is IslamicGoodsDirect.co.uk

This website is owned and operated by IslamicGoodsDirect.com

For the IslamicGoodsDirect.co.uk website:

IslamicGoodsDirect

12-14 The Triangle, Tanner Street

Barking, Essex

IG11 8QA

UK

You can contact us by visiting www.IslamicGoodsDirect.co.uk/contactus

D: Notice to IslamicGoodsDirect.co.uk of Copyright Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, copy the Notice to IslamicGoodsDirect.co.uk of Copyright Infringement below into your word processor program, complete it in accordance with the instructions in the Notice and send a printed, signed copy to: Copyright Claims, IslamicGoodsDirect.co.uk Legal Department, 12-14 The Triangle, Tanner Street, Barking, Essex, IG11 8QA, UK. Please note that this procedure is exclusively for notifying IslamicGoodsDirect.co.uk that your copyrighted material has been infringed. Please provide your address, telephone number, and e-mail address.

Important Warning: giving false, misleading or inaccurate information in the Notice to IslamicGoodsDirect.co.uk of Copyright Infringement may result in civil and criminal liability.

——————————————————–

Notice to IslamicGoodsDirect.co.uk of Copyright Infringement

In the matter of www.IslamicGoodsDirect.co.uk.

S T A T E M E N T

I, [please set out your full name] of [please give your postal address], [please state your occupation], say as follows:

1. I refer to the website www.IslamicGoodsDirect.co.uk (”the website”). I make this statement in support of my giving IslamicGoodsDirect.co.uk notice that, via the website, it is causing or contributing to an infringement of copyright.

2. The work in which copyright is claimed to subsist is [please clearly identify and describe the copyright work(s) claimed to be infringed] (”Copyright Work”).

3. [I am] OR [I am authorised to act on behalf of] the owner of an exclusive right in the Copyright Work that is claimed to be infringed. [If the person making the statement is acting on behalf of the Complainant please include the following:] The person/entity claiming that its rights in the Copyright Work have been infringed is [please state name and address of the person/entity] (”Complainant”). I am [please explain the relationship of the signatory to the Complainant].

4. The material which is claimed to infringe the Copyright Work (”Infringing Material”) is: [please clearly identify and describe the infringing material or work(s)].

5. The Infringing Material (delete whichever paragraph is not applicable):

(a) [is] OR [is part of a (book/CD/DVD/video) entitled (title and author)] available for purchase from IslamicGoodsDirect.co.uk via the website. [If the Infringing Material comprises only part of the relevant title, include the following:] The Infringing Material comprises [please describe where in the product the copyright work appears, eg: pages, track numbers, video/DVD timecode] of this product.

OR

(b) appears on the website at [please cut and paste the address of the relevant Web page from the website where the Infringing Material appears].

6. The use of the Infringing Material described in paragraph 5 infringes [my rights] OR [the rights of the Complainant] in the Copyright Work and is not authorised by the copyright owner, its agent(s), or the law.

7. I understand that this statement may be used in any court proceedings that may arise out of or relating to the Infringing Material.

Statement of Truth

I declare the facts stated above to be true.

Signed:

Date:

——————————————————–

E: Notice and Procedure for Notifying IslamicGoodsDirect.co.uk of Defamatory Content

If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately by copying the Notice to IslamicGoodsDirect.co.uk of Defamatory Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a printed signed copy to: Defamation Notices, IslamicGoodsDirect.co.uk Legal Department, 12-14 The Triangle, Tanner Street, Barking, Essex. IG11 8QA, UK. Please note that this procedure is exclusively for notifying IslamicGoodsDirect.co.uk of Defamatory content on or advertised for sale on the IslamicGoodsDirect.co.uk website. Please provide your address, telephone number, and e-mail address when sending the notice to us.

Important Warning: giving false, misleading or inaccurate information in the Notice to IslamicGoodsDirect.co.uk of Defamatory Content may result in civil and criminal liability.

——————————————————

Notice to IslamicGoodsDirect.co.uk of Defamatory Content

In the matter of www.IslamicGoodsDirect.co.uk

S T A T E M E N T

I, [please set out your full name] of [please give your postal address], [please state your occupation], say as follows:

1. I refer to the website www.IslamicGoodsDirect.co.uk (”the website”). I make this statement in support of my giving IslamicGoodsDirect.co.uk notice that, via the website, it is causing or contributing to the publication of a defamatory statement.

2. The defamatory words (delete whichever paragraph is not applicable):

(a) appear in a book being sold by IslamicGoodsDirect.co.uk via the website entitled [please state the book name and its author]. The defamatory words appear on page [please state the page number(s) where you consider there are defamatory words].

OR

(b) appear on the website at [please cut and paste the address of the relevant Web page from the website where the defamatory words appear].

3. The words that I consider to be defamatory are [please repeat the exact words you are complaining about].

4. These words are defamatory because [please state why you consider the words are defamatory].

5. The defamatory words are untrue because [please explain why the words complained of are untrue and what you believe the true position is].

6. I understand that this statement may be used in any court proceedings that may arise out of or relating to the defamatory words which I have complained about.

Statement of Truth

I declare the facts stated above to be true.

Signed:

Dated:

——————————————————–

Go to Top

TERMS & CONDITIONS : PRIVACY NOTICE

IslamicGoodsDirect.co.uk knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy. By visiting IslamicGoodsDirect.co.uk, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information

Any personal information provided or to be gathered by IslamicGoodsDirect.co.uk is controlled primarily by IslamicGoodsDirect.co.uk of 12-14 The Triangle, Tanner Street, Barking, Essex. IG11 8QA UK and World Islamic Goods Ltd of 12-14 The Triangle, Tanner Street, Barking, Essex. IG11 8QA UK.

Collection and Use of Personal Information About Customers

The information we learn from customers helps us personalise and continually improve your shopping experience at IslamicGoodsDirect.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather.

  • Information you give us: we receive and store any information you enter on our website or give us in any other way. Click Here to see examples of what we collect. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.
  • Automatic information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses IslamicGoodsDirect.co.uk. Click here to see examples of the information we receive. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at IslamicGoodsDirect.co.uk if we cannot recognise you, we want you to be aware that these tools exist.
  • E-mail communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from IslamicGoodsDirect.co.uk if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.
  • Information from other sources: we might receive information about you from other sources and add it to our account information. Click Here to see examples of the information we receive.

What About Cookies?

  • Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognise your browser and to provide features that facilitate purchasing experience, personalised greetings and storage of items in your Shopping Basket between visits.
  • The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of IslamicGoodsDirect.co.uk’s most innovative and useful features and we recommend that you leave them turned on.
  • If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Does IslamicGoodsDirect.co.uk Share the Information It Receives?

Information about our customers is an important part of our business and we are not in the business of selling it to others. We share customer information only as described below and with World Islamic Goods Ltd the subsidiaries IslamicGoodsDirect.com controls that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

  • Businesses we do not control: we work closely with our affiliated businesses. In some cases, other businesses operate stores at IslamicGoodsDirect.co.uk or sell offerings to you at IslamicGoodsDirect.co.uk. In other cases, we may operate stores, provide services or sell product lines with or on behalf of these businesses. However, we do not share customer transaction information with these businesses or any third party (other than our bankers, card processing companies or agents).
  • Agents: we employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK’s Data Protection Act.
  • Promotional offers: sometimes we send offers to selected groups of IslamicGoodsDirect.co.uk customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences.
  • Business transfers: as we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that IslamicGoodsDirect.co.uk or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • Protection of IslamicGoodsDirect.co.uk and others: we release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our Conditions of Use and other agreements or to protect the rights, property or safety of IslamicGoodsDirect.co.uk, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
  • With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK’s Data Protection Act.

How Secure Is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

What Information Can I Access?

IslamicGoodsDirect.co.uk gives you access to a broad range of information about your account and your interactions with IslamicGoodsDirect.co.uk.

What Choices Do I Have?

  • As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such IslamicGoodsDirect.co.uk features as your About You area, Wish Lists and Customer Reviews.
  • You can add or update certain information on pages such as those listed in the “What Information Can I Access?” section above. When you update information, we usually keep a copy of the previous version for our records.
  • If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of IslamicGoodsDirect.co.uk and it is your responsibility to review them for changes.)
  • The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

Conditions of Use, Notices and Revisions

If you choose to visit IslamicGoodsDirect.co.uk, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use, including limitations on damages and application of the laws of England. If you have any concern about privacy at IslamicGoodsDirect.co.uk, please send a thorough description to feedback@IslamicGoodsDirect.co.uk and we will try to resolve it.

Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us

You provide most of such information when you search, buy, bid, post, participate in a contest or questionnaire or communicate with customer services. For example, you provide information when you search for a product, place an order through IslamicGoodsDirect.co.uk or one of our third-party sellers, make an Auction bid or purchase, provide information in My Account(and you might have more than one if you have used more than one e-mail address when shopping with us) or your About You area, communicate with us by phone, e-mail or otherwise, complete a questionnaire or a contest entry form, compile Wish Lists or other gift registries, provide and rate Reviews or employ other personal notification services such as IslamicGoodsDirect.co.uk Delivers and IslamicGoodsDirect.co.uk Alerts. As a result of those actions, you might supply us with such information as your name, address and phone number, your credit card information, details of people to whom purchases have been shipped (including address and phone number), e-mail addresses of people you give to us in connection with the Refer-A-Friend scheme, content of reviews and e-mails to us, the personal description in your About You area and financial information.

Automatic Information

Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information such as browser type and version, your operating system and platform, purchase history, which we sometimes aggregate with similar information from other customers to create features such as Top Sellers, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for, your Auction history and any phone number used to call our customer services number.

Information from Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily, account information, purchase or redemption information and page-view information from some merchants with which we operate co-branded businesses for which we provide technical, fulfillment, advertising or other services (such as The Islamic Emporium, World Islamic Goods) and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Co-Branded and Joint Offerings

An example of a business with which we offer co-branded products is The Islamic Emporium. In the future we may offer joint or co-branded products and services such as those offered on IslamicGoodsDirect.co.uk’s other websites.

Information You Can Access

Examples of information you can currently access easily at IslamicGoodsDirect.co.uk include up-to-date information regarding recent orders, personally identifiable information (including name, e-mail, password, communications preferences, address book), payment settings (including credit-card information, gift certificate and cheque balances), e-mail notification settings (including Alerts, Available to Order notifications, Delivers, New for You and newsletters), recommendations (including recent product-view history, prior-order history and Favourites), Wish Lists, Auctions, and your About You area (including your product reviews, requests and recommendations, and your personal profile).

Go to Top

TERMS & CONDITIONS : YOUR STATUTORY RIGHTS

Cooling-off Period

At IslamicGoodsDirect.co.uk we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. That’s why under our 30-day returns guarantee, if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item. Read more about our 30-day returns guarantee at: Our Return Policy.

By law, customers in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This applies to all of our products except for digital items (eg: e-Books) where the item has been downloaded. We regret that we also cannot accept cancellations of contracts for the purchase of video, DVD, audio, video games and software products where the item has been unsealed.

To cancel your purchase within the seven-working-day cooling-off period, please fill out the delivery slip that accompanies your items giving the reason for the return as “contract cancellation”. Please package the relevant item(s) securely and send it to us with the delivery slip so that we receive it within seven working days of the day after the date that the item was delivered to you. The return address is:

IslamicGoodsDirect.co.uk

Cancellations Department

12-14 The Triangle, Tanner Street

Barking, Essex

IG11 8QA

United Kingdom

Please note that we cannot accept returns if you deliver them to us by hand.

For your protection, we recommend that you use a recorded-delivery service if the value of the return is more than 10 GBP.

Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost.

You should be aware that once we begin the delivery process you will not be able to cancel any contract you have with us for additional services carried out by us (eg: giftwrapping).

As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item together with the item’s normal postage charge–we cannot refund any priority, express or courier component of the postage charge. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry’s website at: http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling

Other Statutory Rights

For more information about your other statutory rights, please visit the Department of Trade and Industry’s Consumer Gateway website at: http://www.consumer.gov.uk/consumer_web/shopping.htm#4

Click Here to go back to the main Returns Policy page.

Powered by WordPress with Pool theme design by Borja Fernandez.
Entries and comments feeds. Valid XHTML and CSS. ^Top^